Self-Service
Quick Answers
How do I open a support ticket?+
Log in to your HostClub dashboard and navigate to Support โ New Ticket. Choose a department, describe your issue, and our team will respond within minutes.
What are your support hours?+
Live chat and ticketing is available 24/7/365. Phone support is available 9amโ9pm IST, 7 days a week. Email support responses are guaranteed within 4 hours.
How do I report an abuse or illegal content?+
Email abuse@hostclub.in with full details. We take abuse reports seriously and investigate all reports within 24 hours.
Can I get a refund?+
Yes. All hosting plans come with a 30-day money-back guarantee. Domain registrations are non-refundable. Contact billing@hostclub.in to request a refund.